FAQ’s

If you have shared a password with the wrong email ID, we provide you with a facility to revoke it.

Yes! All your passwords and activities are end-to-end encrypted and all your passwords & master passwords are never visible or accessible to All Pass Hub.

Yes, irrespective of the browser you use and your device, the All Pass Hub password manager is accessible across all platforms.

All Pass Hub’s security dashboard reflects the strength of passwords used for various accounts. Based on that, you are free to change the password if needed. However, we can store any range of passwords created by you.

Yes, you can download the audit logs in your browser for you to view later.

When you enter data in the password manager, the encrypted password is automatically sent to the server. This makes your data easily accessible across various devices.

The encrypted password data is stored using cryptographic checksums or signatures. This way, your data belongs to you and is only accessible to you.

You should use a password manager to handle all your multiple online account details for personal and professional use. Password manager stores the encrypted data in a secure vault, allowing you to easily access data whenever needed.

You just need to remember your Master Password to log in to your account.

Yes, you can take our word when we say we ensure end-to-end encryption and that your passwords are secure.

You can use All Pass Hub’s free version or premium depending upon your requirement. Check out the feature list that we provide in the free version as well as the premium version.

You can store an unlimited number of credentials, including passwords, credit card information, bank details, secure notes, and other sensitive data.

A Password Generator creates strong, random passwords that enhance security. With All Pass Hub Password generator, you can customize it with filters like “easy to read”, “Easy to say” and random.

The Password Strength Meter evaluates the strength of your passwords, thereby giving you a chance to work on weak passwords.

You can report security issues or bugs by contacting our support team via email. Elaborate on your issue if possible with screenshots and we will get back to you ASAP.

If you forget your master password, request an account recover key access. We will send you an email containing the passkey to reset your master password and regain your access.

Yes, we offer a free trial period for the Premium Plan so you can experience all the advanced features before committing to a subscription.

Yes, you can view the history of changes and updates made to your credentials through the Audit Trail.

Yes, you can log in to your account from an unlimited number of devices, ensuring your credentials are synced and accessible across all the devices.

All Pass Hub uses a zero-knowledge encryption model, which means that not even we can access your stored data. Only you hold the key to your information, ensuring that your passwords remain completely private and secure.

We guarantee the highest level of information security and privacy by storing everything encrypted with your email and master password. All Pass Hub can not access any of your data your master password or even your cryptographic keys.

Two-factor authentication (2FA) adds an extra layer of security by requiring a second form of verification. You can enable it in your account settings.

Our platform is thoughtfully crafted to ensure that the end user can seamlessly navigate between pages and manage their passwords effectively.

Managing credentials just got easy with our intuitive and straightforward password manager, All Pass Hub. With All Pass Hub, your passwords are securely stored using state-of-the-art encryption technology.

To delete a password from the list, click on the delete icon beside a password. However, deleting it from the list moves the password to Trash and you need to delete the password from the trash.

Google Two-Factor Authentication (2FA) adds an extra layer of security to your Google account by requiring not only your password but also a second form of verification. This usually involves a temporary code generated by the Google Authenticator app or sent to you via SMS.

Track user actions, monitor security breaches

We recommend all users follow two-factor authentication to enhance the security of the vault. In case someone has your master password, they will not be able to complete the logging without the 2FA key.

All Pass Hub offers a comprehensive security dashboard that continuously monitors and assesses the strength of your passwords. It identifies weak, reused, and easily guessable passwords, to help you enhance your overall security by using strong, complex, and unique passwords across all your accounts.

We follow master password authentication, meaning, you can log into your device using only a master password that is stored with us encrypted.

Temporary access, time-limited secure authorization.

We store all your private information, end-to-end encrypted with AES-CBC 256-bit encryption with HMAC authentication, salted hashing, and key deviation function.

Every activity that you perform is time-stamped with details like browser information and IP address. These audit activities help in tracking changes in credentials and configuration for investigation purposes.

To set up Google 2FA, go to your Google Account settings, navigate to the “Security” section, and click on “2-Step Verification.” Follow the on-screen instructions to link your phone number or install the Google Authenticator app. You’ll then be guided through the process of setting up and verifying your 2FA method.

You can install the extension from the Chrome Web Store. Simply search for the Password Generator, click on “Add to Chrome,” and follow the installation prompts.

Yes, our extension supports cloud synchronization for easy storing and sharing of passwords. 

Absolutely. You can customize your passwords by choosing their length, including uppercase/lowercase letters, numbers, and special characters, based on your preferences.

Please follow below mentioned 3-steps to get Company code.

You can add users through the “Users” option by entering their email IDs, roles, and names. Once added, send them an invitation to access the platform.

No, only users who accept the invitation will be able to log in and access the platform.

Yes, admins can assign multiple roles and permissions to users based on their responsibilities.

Yes, admins can edit, delete, activate, or reactivate users as needed.

Deactivated users will lose access to the platform until they are reactivated by an admin.

Users who have been assigned supervisor permission by the admin can only supervise the users

User roles define access levels based on designations and job responsibilities, ensuring proper security and functionality within the platform.

Only admins and authorized persons can create and assign user roles to users within the organization.

No, system roles and user roles that are system-generated cannot be edited.

Only roles created by the admin will appear in the role selection list when adding new users.

Yes, admins can assign multiple roles to a user based on their responsibilities and access needs.

User groups allow members to share passwords and other credentials easily, streamlining access management within the organization.

Only admins or authorized users can create a group.

No, only members with a verified email ID and active status can be added. Inactive or non-verified users cannot be included.

Yes, admins can manage user groups, including modifying or deleting them as needed.

Yes, a user can be added to multiple groups based on access requirements.

A user supervisor is responsible for overseeing user activities and monitoring their actions within the platform.

Only admins have the authority to assign the supervisor role to specific users.

No, only users designated by the admin will appear in the supervisor list and can be assigned this role.

Yes, supervisors can be assigned to oversee either selected users or the entire team, depending on the organization’s requirements.

Yes, admins can modify or revoke a user’s supervisor role as needed.

Only supervisors and admins can view the list of shared credentials under a selected supervisor.

No, supervisors and admins cannot change the ownership of a shared or group password.

Admins can share or export passwords but cannot modify the credentials.

Admins can add IP rules using which an IP address can be allowed access or denied access as per the requirements.